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Planet Explorers Released!

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Author Topic: Not Getting Your Steam Keys?  (Read 16812 times)

leecherbs

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Re: Not Getting Your Steam Keys?[marked]
« Reply #15 on: August 16, 2014, 08:29:12 AM »

« Last Edit: October 21, 2014, 06:46:31 AM by Dorist1 »
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ViceGrips

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Re: Not Getting Your Steam Keys?
« Reply #16 on: October 10, 2014, 02:26:13 AM »

I have tried the resend keys option shared here and the steam key generator and have had no luck with either. Any help would be appreciated. Trying email now.
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ViceGrips

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Re: Not Getting Your Steam Keys?
« Reply #17 on: October 20, 2014, 09:51:47 PM »

Emailing has not yielded any results yet either. I have tried all the activators shared on the boards. Am I missing a location on the site? Looking for any help at this point. I just really want to play this game again that I have a new computer able to better handle it.

Thanks
ViceGrips
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Dorist1

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Re: Not Getting Your Steam Keys?
« Reply #18 on: October 21, 2014, 07:06:26 AM »

Emailing has not yielded any results yet either. I have tried all the activators shared on the boards. Am I missing a location on the site? Looking for any help at this point. I just really want to play this game again that I have a new computer able to better handle it.

Thanks
ViceGrips

Have you sent email to admin@pathea.net
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RYCKMANS

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Re: Not Getting Your Steam Keys?
« Reply #19 on: October 30, 2014, 04:40:39 PM »

Hello community,
So, if I bought it on steam and I didn't get a steam key I should contact the steam support?
and what if I want to play it without steam?

Dorist1

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Re: Not Getting Your Steam Keys?
« Reply #20 on: October 31, 2014, 03:42:37 AM »

Hello community,
So, if I bought it on steam and I didn't get a steam key I should contact the steam support?
and what if I want to play it without steam?
You need to buy the stand alone version on the official website if you want to play without Steam.
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RYCKMANS

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Re: Not Getting Your Steam Keys?
« Reply #21 on: October 31, 2014, 09:32:42 AM »


Quote
You need to buy the stand alone version on the official website if you want to play without Steam.
Ok, and what I have to do to redeem the actual steam key then?

Tazha

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Re: Not Getting Your Steam Keys?
« Reply #22 on: October 31, 2014, 02:34:20 PM »

You need to buy the stand alone version on the official website if you want to play without Steam.

I wish I had known this before I bought on Steam. :-\   Guess I need to do a better job of researching next time.

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RYCKMANS

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Re: Not Getting Your Steam Keys?
« Reply #23 on: October 31, 2014, 07:12:21 PM »

I noticed that my last question was stupid lol, anyway, I have it on my steam library and I have 100+ hours played and still counting. that beats any other unfinished game on the platform, besides Rust, that is Rust and after 420 hours I am kinda bored.
I just hope that people who have a fair amount of hours played like me will submit positive reviews on steam, the game deserves it.

HermitFromPluto

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Re: Not Getting Your Steam Keys?
« Reply #24 on: December 08, 2014, 06:23:24 PM »

Hi. I'm an early backer and can't find the email with Steam activation. Just sent an email request to admin@pathea.net
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Wintermist

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Re: Not Getting Your Steam Keys?
« Reply #25 on: January 13, 2015, 06:40:16 PM »

It seems your email server is not sending any mails to Hotmail, or Hotmail is simply blocking all your emails. On the forum I managed to change email to my gmail one, so I could activate the account. But my Paypal is Hotmail, so I can't get the game key sent to me since the only thing I can do is get it to try and send to that Hotmail address.

What can I do?
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Dorist1

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Re: Not Getting Your Steam Keys?
« Reply #26 on: January 14, 2015, 05:33:09 AM »

Try to send email to admin@pathea.com to ask for help.
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mystomex

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Re: Not Getting Your Steam Keys?
« Reply #27 on: July 31, 2015, 09:46:13 PM »

I purchased planet explorers last night through pathea.net however i did not recieve my steam key or my cd key, my spam folder is empty.  My paypal account is tied to a hotmail email address and unfortunatly pathea.net seems to be on hotmails blacklist which means no one using hotmail can receive an email from you.  I attempted to send my receipt info to admin@pathea.net but received a postmaster error saying thats not a valid email address.  How do i go about getting my keys (the resend key link does not work as its ip address is blacklisted by hotmail.com)
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Dorist1

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Re: Not Getting Your Steam Keys?
« Reply #28 on: August 04, 2015, 02:28:08 AM »

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