Pathea Board

My Time At Portia => My Time At Portia Bugs => Topic started by: DuhAusMan on April 21, 2019, 11:53:25 PM

Title: Stuck At Loading Screen... (xbox one)
Post by: DuhAusMan on April 21, 2019, 11:53:25 PM
I got killed and so the menu popped up for me to load or quit, i clicked load. Now the game won't let me into my save file at all. i have reset the game multiple times and it just sits there forever, never actually loading in to my game. Xbox one.
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: Mix on April 22, 2019, 07:08:42 AM
Same here (PS4) infinite loading screen since saturday.. can't continue game.. it's pathetic and im really angry. I reported this bug by using https://www.team17.com/support/ 

you should do the same thing.

Title: Re: Stuck At Loading Screen... (xbox one)
Post by: DuhAusMan on April 22, 2019, 11:42:35 AM
I'm so pissed too honestly it's such a stupid bug, most bugs you lose a day in game to fix. This one we cant play at all -.- reporting now
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: Mix on April 23, 2019, 08:11:34 AM
c'mon devs, do something.. i reported this issue on reddit,discord, twitter and team17 support. I really want continue my game
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: Dennischnd08 on April 23, 2019, 11:16:57 PM
Same problem occured to me yesterday.. do you have any solution yet? I really want to continue this game :(
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: DuhAusMan on April 23, 2019, 11:55:35 PM
Nothing yet... unfortunately i have reported everywhere i can think to :( it happened to me month 1 year 2, when did it happen for you guys maybe there is something similar causing it?
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: Megara1117 on April 24, 2019, 03:11:34 AM
My husband also had this issue (PS4) after almost 50 hours of game time. Hoping for a solution soon. He's quite disappointed.
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: Dennischnd08 on April 24, 2019, 04:49:44 AM
Well it happened to me month 3 year 2 😩
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: Mix on April 24, 2019, 06:43:18 AM
We discussing about this problem on Pathea Games discord. And Chris from Pathea games said:

"We'll contact Team17 today and hopeful they could give us an answer regarding this issue"


We don't have a choice guys, there is no solution for this, we must waiting
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: Dennischnd08 on April 24, 2019, 07:26:25 AM
Thanks mix, i
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: Skyblue7708 on April 24, 2019, 07:46:38 AM
Same here, my son was playing it yesterday (PS4) before tea saved the game properly at bedtime then waited till morning before turning off the game, after tea he went to play again but it's just stuck on the loading screen so he too can't play his game he was pretty upset
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: shirley96 on April 24, 2019, 09:51:23 AM
Hello,sorry for the problems on console,  we also worry about these issues too,but currently we cannot deal with your problem for we don't have any experience and techology about transplantation job. So instead all of transplantation is handled by TEAM 17. What we can do for you is that deliver your problem to TEAM17 and they will try best to fix the problem asap.Thanks for your feedback.
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: Mix on April 26, 2019, 02:15:42 PM
@shirley96
any news? how long we should wait for update?
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: Skyblue7708 on April 26, 2019, 07:06:21 PM
Had an email from team17 today saying that the are aware of the problem, I sent them all info the asked for what os I am using on my PlayStation and what game version, just a waiting game now, hopefully it will be rectified soon Fingers crossed
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: Mix on April 27, 2019, 02:31:15 PM
they really can't release a small update and fix this problem? In last week we had two updates: 1.0.1 and 1.0.2. I really have enough of waiting for fix since 20 april.
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: Sketch8719 on April 28, 2019, 10:45:44 AM
Trying to load my save file on xbox one and just keeps me on loading screen
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: Mix on May 07, 2019, 05:07:59 PM
any news? 17 days since infinite loading screen and still no fix
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: BrokeBogan on May 08, 2019, 06:46:52 AM
I sent them an e-mail a couple of days ago, and this was what I got back;

Hi XX,

Thanks for reaching us. This is a known issue and we are adding a fix to be included in update 1 that will allow you to continue your progress. 
 

I understand this is frustrating for you. Currently, you can start a new game to continue playing. This is not ideal, but it does allow you to continue playing Portia. 
 
Please keep checking our channels for updates and announcements for update 1

 
 

Team17 Support
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: BrokeBogan on May 08, 2019, 06:50:10 AM
I would like to say, I told them I was really loving the game, and that I would love to keep playing.
Title: Re: Stuck At Loading Screen... (xbox one)
Post by: Aven55 on May 10, 2019, 06:29:39 PM
When i submitted my bug to team17 they asked if I had been in the desert or had received any ironwood - the answer was yes to both. I started a new game and have reached the desert again and am afraid to quest or farm ironwood now lol pretty ridiculous how long this bug fix is taking. I work in software and we'd never let a bug that impacts the end users ability to access content go unfixed for almost 3 weeks... bad business.